Privacy Policy
Effective as of November 19, 2009
At Reeher, we respect and protect the privacy of our clients and visitors to our Web site. This Privacy Policy explains how visitors’ and clients’ personal information is collected and used. This Privacy Policy applies to visitors and users of the Reeher Web site. Our clients can update their personal information by visiting one of our personal preference pages.
Information Collection and Usage
Reeher collects information at several different points on our Web site in order to better serve client and
visitor needs. Reeher is the sole owner of the information collected on this site. Under no circumstances will
Reeher sell, share or rent this information in any manner to any unaffiliated third parties.
Reeher’s Web site offers several opportunities for visitors to register for promotional and informational mailings, online Webinars and resources, and for assistance in evaluating our software and services. These registration forms enable users to opt in to Reeher's mailing lists and require users to give contact information (such as name and email address). We use this contact information to send the requested information about our company, products and services. Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up and subsequently wish to withdraw their participation may opt out of receiving future mailings at any time (see the opt-out section below).
Opt out and Update of Information
If an individual no longer wishes to subscribe to Reeher newsletters and promotional communications, he or she
can easily opt out of receiving them by following instructions included in each newsletter or communication. If
personally identifiable information changes, or if an email recipient no longer desires to receive specific
mailings, he or she may correct, update or delete all information or specific details by making the change on
our preference center page.
Security and Privacy
Reeher takes every precaution to protect the confidentiality and security of the personal information of
Web-site visitors and clients by using industry-standard security safeguards, such as firewalls, coupled with
carefully developed security procedures. These measures are designed to protect visitor and client information
from loss, misuse or unauthorized alteration.
Reeher’s employees are trained and required to safeguard client and Web-site visitor information. Using physical, electronic and procedural safeguards, we restrict access to such personal information to only those employees with a “need-to-know” for business purposes.
Automatic Collection of Anonymous Data
Following standard industry practice, Reeher uses pixel tags and other methods to gather information about the
emails it sends to registered Web-site users and recipients of emails sent by the company’s registered users to
others. Pixel tags are tiny graphic files that are included in HTML-encoded email messages. When such a message
is opened in an HTML-capable email program, the recipient's computer will access Reeher's servers to retrieve
the pixel tag file, allowing Reeher to record and store information such as email address, date and time the
recipient viewed the email message, if the recipient's email program is capable of receiving HTML, and other
logging information. Reeher uses this information to optimize delivery of future messages to specific
recipients and to provide information to registered users with respect to emails they send through the Reeher
System.
Reeher maintains log files tracking IP addresses to analyze trends, help diagnose problems with our servers, and to monitor traffic/usage in order to provide better service to our clients and Web-site visitors.
Reeher uses cookies to deliver content specific to Web-site visitors’ interests and to improve the convenience and efficiency of our clients’ experience when using our products and services. A cookie is a piece of data stored on the user's hard drive tied to statistical information about the user. Some of our business partners, such as our Web analytics provider, also use cookies on our site. These cookies are used to track visitor behavior, and Reeher has no access to or control over these cookies. This Privacy Policy covers the use of cookies by Reeher only and does not cover the use of cookies by any third parties
Safe Harbor Data Privacy Notice for European Union Web site visitors and clients
Reeher abides by the European Union (“EU”) Safe Harbor Framework Principles for protecting the privacy of data flowing from the EU to the United States. This portion of our Privacy Policy outlines our general policy and practices for implementing the Safe Harbor Principles, including the type of information to which this notice applies, how we use personal information, and the choices individuals have regarding our use of, and their ability to correct, that personal information. If there is any conflict between the policies in this notice and the Safe Harbor Principles, the Safe Harbor Principles will govern.
Disclosure
We will comply with the Safe Harbor Principles with respect to disclosures of sensitive information, including,
when applicable, obtaining the individual’s explicit consent prior to disclosing sensitive information to a
third party or using sensitive information for purposes other than those for which it was originally collected
or subsequently authorized by the individual. Transfers of information permitted under this notice, either to
third parties or within Reeher, include the transfer of data from one jurisdiction to another, such as
transfers to and from the United States of America. Reeher will take reasonable precautions to protect personal
information in its possession from loss, misuse and unauthorized access, disclosure, alteration and
destruction.
Reeher conducts compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Reeher determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment.
Dispute Resolution
Reeher participates in the Direct Marketing Association (DMA) Safe Harbor dispute resolution process. If an
individual feels this company is not abiding by its posted privacy policy or is not in compliance with the Safe
Harbor principals, he or she should first contact Reeher's Compliance Manager by email at privacy@Reeher.com.
If the individual does not receive acknowledgment of his or her inquiry or the inquiry has not been
satisfactorily addressed, the individual should then contact the DMA Safe Harbor Dispute Resolution Program.
The DMA will act as a liaison to Reeher to resolve the person’s concerns.
Individuals can contact the DMA Safe Harbor Dispute Resolution Program at:
Safe Harbor Line
Direct Marketing Association
1615 L Street, NW, Suite 1100
Washington, DC 20036
Safeharbor@the-dma.org
Disclosures and Transfers
Reeher does not disclose personal information to third parties, except when one or more of the following conditions is true:
(i) We have the individual's permission to make the disclosure;
(ii) The disclosure is permitted by law or mandatory professional standards;
(iii) The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
(iv) The personal information to be disclosed is publicly available;
(v) The party to whom the disclosure is made controls, is controlled by, or is under common control with Reeher;
(vi) The disclosure is reasonably necessary for the establishment or maintenance of legal claims; or
(vii) The disclosure is to persons or entities for which we are providing services, provided the disclosure is consistent with the purpose for which the personal information was obtained.
It is possible that as we continue to develop our business, Reeher may be acquired. In such a transaction, client information may be transferred to the acquiring entity. If, as a result of the business transition, the users' personally identifiable information will be used in a manner materially different from that stated at the time of collection, they will be given choice consistent with our notification-of-changes section.
Changes to this Policy
Reeher will notify its customers and subscribers via email if we make any changes to our Privacy Policy. Any
new policy will be posted on our site at least thirty (30) days prior to its taking effect. If at any point we
decide to use personally identifiable information in a manner different from that stated at the time it was
collected, we will notify impacted subscribers via email. Subscribers will have a choice as to whether or not
we use their information in this different manner.
Contact Us
If you have questions or concerns regarding this Policy, you should first contact the Chief Privacy Officer at
the contact address listed below or via email at privacy@Reeher.net.
Chief Technology Officer
Reeher LLC
186 Western Avenue, Suite 8
St Paul, MN 55102
Phone: 651-789.1708